Refund policy

If you receive a faulty item (damaged during transit or with a manufacturing defect), we will:

1. Prioritize an exchange for the same product.

2. If the same product is unavailable, issue a full refund.

Refund Processing Timeline:

• Processing & Crediting Time: Approved refunds will be processed and credited to your original payment method within 5–7 working days of approval.

Notes:

• Goods are deemed faulty only if they arrive damaged or have a verifiable manufacturing defect.

• Items are not considered faulty if they have been used, altered, or improperly handled after delivery.

• All refunds are subject to final approval by www.therajwada.com.