Shipping policy

Last updated May 12, 2024

This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be read alongside our main Terms: https://therajwada.com/pages/terms-conditions.

Please carefully review this policy when purchasing our products. It applies to all orders placed with us.

DOMESTIC SHIPPING (INDIA)

Free Standard Shipping: Available on orders over ₹5000.
Delivery Timeline: Orders are delivered within 7–10 working days.
Expedited Shipping: Available at additional rates. Contact us after placing your order for details.

Note: Delivery timelines are estimates and may vary due to unforeseen circumstances.

INTERNATIONAL SHIPPING

Delivery Timeline: Orders are delivered within 10–20 working days.
Customs & Duties: Customers are responsible for complying with their country’s laws and covering any additional taxes/duties. For customs-related queries, email contact@therajwada.com.

Note: ANY CUSTOMS DUTIES OR TAXES THAT ARE ASSESSED BY THE RELEVANT AUTHORITY WILL BE BOURNE BY US (VFL) ON OUR CUSTOMERS' BEHALF.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
In-Store Pickup: Available for all purchases, Monday–Saturday between 12:00 PM to 6:00 PM.

Expedited Shipping: Available at additional rates. We will contact you post-order for further details.

WHAT HAPPENS IF MY ORDER IS DELAYED?
If delayed, we will notify you promptly and provide a revised delivery date. For EU/UK consumers, statutory rights remain unaffected.

QUESTIONS ABOUT RETURNS?
Review our Return Policy: https://therajwada.com/pages/returns-refunds.

CONTACT US
For questions about this policy, contact:

Email: contact@therajwada.com
Address: B-1, Faizabad Rd, Bhoothnath Market, Sector 5, Indira Nagar, Lucknow, Uttar Pradesh–226016